Jashanvir Kaur
I am a passionate and dedicated hospitality professional with over three years of experience in housekeeping operations and team supervision. I specialise in maintaining high standards of cleanliness, ensuring guest satisfaction, and supporting efficient hotel operations.
With international experience in both the United Kingdom and India, I have developed a strong understanding of global hospitality standards and customer expectations. I am committed to continuous improvement and delivering high-quality service in every role I undertake.
- 3+ Years Experience
- Housekeeping Supervisor
- UK Hotel Industry Experience
- Strong Leadership and Communication Skills
Hello, I am Jashanvir Kaur, a motivated and hardworking individual pursuing a professional career in the hospitality industry. I have built my skills through both academic learning and practical work experience, allowing me to understand the importance of teamwork, communication, and customer service.
My educational background in Business Management with Marketing has provided me with knowledge in business operations, customer behaviour, and service management. Alongside this, my work experience in hotel environments has helped me develop practical skills that are essential in delivering excellent hospitality services.
Career Objective:
To secure a challenging role in the hospitality industry where I can apply my knowledge and skills, continue learning, and contribute to delivering exceptional guest experiences in a professional environment.
Holiday Inn Express (UK) – Housekeeping Supervisor / Self Checker (2022–Present)
In my current role, I am responsible for supervising housekeeping operations and ensuring that all rooms meet high cleanliness and presentation standards. I coordinate staff activities, inspect rooms, and ensure that all procedures follow hotel policies and hygiene regulations.
- Supervise and manage housekeeping staff
- Conduct room inspections to maintain quality standards
- Ensure compliance with hygiene and safety regulations
- Train and support new employees
- Maintain efficient daily operations
Nirvana Hotel (India) – Room Attendant (2019–2021)
This role helped me build a strong foundation in hospitality and customer service. I was responsible for maintaining room cleanliness and supporting overall hotel operations.
- Clean and prepare guest rooms
- Ensure high standards of hygiene
- Support team operations
- Deliver quality service to guests
I have developed a strong academic foundation that supports my career in hospitality and business management.
- Bachelor’s in Business Management (Marketing) – 2023
- Diploma in Business Management – 2021
- 12th Grade (PSEB) – 2019
- 10th Grade (PSEB) – 2017
My studies have enhanced my understanding of marketing, customer service, and organisational behaviour.
Professional Skills
Soft Skills
PROFESSIONAL PORTFOLIO
Housekeeping Operations Expertise
Team Supervision & Leadership
Quality Inspection & Attention to Detail
Guest Satisfaction & Efficiency
PROFESSIONAL SERVICES
Housekeeping Management
Guest Experience Improvement
CAREER GOALS & DIGITAL STRATEGY
Additionally, I stay informed about key digital marketing trends shaping the hospitality industry. These include Artificial Intelligence for personalised services, social media marketing for brand engagement, and data analytics for understanding customer behaviour. By applying this knowledge, I ensure that my personal brand remains relevant and aligned with industry developments.
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How My Time at Salford Business School Has Prepared Me for a Career in Hospitality
DIGITAL MARKETING TRENDS I REOMMEND
The hospitality industry continues to evolve rapidly due to significant advancements in digital marketing and technology. Key trends shaping this transformation include:
In addition to these core trends, other digital marketing innovations—such as mobile apps, virtual tours, loyalty programs, and automated email marketing—are also reshaping the industry landscape. Keeping up with these developments has not only helped me stay informed about the latest technological advancements but has also allowed me to strategically build a strong personal brand in the hospitality sector. By understanding and applying these trends, I am better prepared to seize future career opportunities, adapt to industry changes, and contribute effectively to organisations that prioritise digital engagement and customer-centric strategies.
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